"The scale and scope of the UK's emerging knowledge gap and its potential impact on the economy should not be underestimated"

London Evening Standard
June 2007
Overview
Staying ahead in our field requires insight into the latest thinking, across multiple disciplines such as human performance, benchmarking, web-based systems, e-Learning and digital content. We work with clients, research and trade partners to filter the trends and investigate potential innovations, shaping continuous improvement in our methods.

It is notoriously difficult to deliver measurable productivity improvements within knowledge-intensive work processes, due to the reliance on tacit know-how and informal collaboration.

Academics such as Tom Davenport and Larry Prusak have helped to frame the debate. Back in 2004, Harvard professor Dorothy Leonard described the central paradox in transferring knowledge as follows: "people learn only by doing, but constantly reinventing the wheel is inefficient".

We invest in research to bridge the gap between the academic "state of the art" and current practical approaches, grounded in the reality of the daily ways of working at our clients and collaboration partners.

Recognising the importance of sector-based developments, we participate actively within relevant trade associations, develop industry-specific perspectives, gather process benchmarks and challenge our thinking in discussion with peer professionals.

 

Learning from Experience
We conduct Lessons Learnt Reviews including client staff at the conclusion of every project, critically reviewing experience and results. The focus on the actions needed to deliver continuous improvement to the methods and to sustain the client business case, is highly valuable for both parties.

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World Nuclear Association: London Conference Sep 09
Paul Adler, KorteQ CEO, speaks on the topic of Modernising Learning, Development and Knowledge Management at this globally renowned forum with over 700 delegates. Extracts of the material will be available shortly.

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