Since the complexity of design-intensive work processes is evolving so rapidly, this may well outpace traditional job rotation and mentoring practices, exposing gaps in training and reference resources. Sustaining the ability to engage effectively with customers, for design validation and trouble-shooting is paramount.

Modern collaboration technologies are required to increase the flow of know-how between experts, practitioners and novices - often joining customers, partners and suppliers into a vibrant on-line community. KorteQ's highly cost-effective offerings, centred on very practical solutions, are well suited to this environment where speed, agility and efficiency are paramount.