KorteQ > Effective Knowledge Transfer > Business Cases

"This knowledge base will have huge benefits for our engineering community"

Peter Neumann, Head of Design Authority
British Energy plc

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Sustaining Knowledge at AWE plc

Extended platform life-cycles demand outstanding solutions for sustaining critical knowledge, across generations of staff.

KorteQ has supported AWE as part of a long-term Information and Knowledge management programme.

Read how the project has tackled Risk using highly systematic methods.

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Reduce Risk
BAE Systems plc sought our help during a major programme of site closure and re-organisation, in order to retain their intelligent customer capability.

In a sensitive environment, our team quickly diagnosed the priority 'at-risk' areas and then used multi-media techniques to consolidate existing documentation and transfer tacit know-how from experienced staff to the outsourcing partners.

The outsourcing partners were provided with ready access to thorough training and support material. The video-based material, delivered on a series of DVD, drew much praise: "Very impressed..it's got to be the way to train people in the future".

Further strategic analysis was undertaken by a joint team in order to cement the improvements for the longer term:

"KorteQ reviewed the proposed approach and were able to guide the strategy towards some definite tasks which we are confident will help in capturing critical knowledge which might otherwise have been lost forever. Land Systems employees have been impressed with KorteQ's positive, interactive and practical approach and have learnt a great deal from working with their team"

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Success Story at Doosan Babcock Energy

The impending retirement of a key member of their team highlighted the opportunity to capture specialist knowledge, in order to help scale-up the activity in a robust way over the coming years. The project, supported by KorteQ, has set a benchmark for other knowledge acquisition projects, promoting the benefits for their highly experienced staff. More detail, by kind permission of Doosan Babcock Energy, is available on request.

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