BNS Nuclear Services

Given the opportunity to participate in the global nuclear renaissance, management teams are now convinced of the business case for more structured programmes to sustain and exploit vital know-how.

Our client is pursuing this goal intensively - they stated
"With our vast heritage of deep experience in Fuel Route and other capabilities, the preservation and refreshment of the company's unique skills, knowledge and experience is an immensely valuable asset. KorteQ has been helping the organisation to manage a structured programme which will sustain and exploit this vital know-how, as the business grows."

At the outset, communication and knowledge sharing between team members had been somewhat hindered by reliance on tacit knowledge, disparate systems, administrative overheads and informal collaboration mechanisms.

A systematic programme of capturing and structuring the expert know-how has been undertaken, which has greatly increased availability of information via the knowledge base.

The new hosted collaboration platform incorporates multiple sub-sites, virtual meeting places, a wiki for collaborative problem-solving, document sharing functionality and automated reporting. This has relieved overloads on the experts, reduced travel obligations, improved efficiency and visibility of progress.