David Barber, Head of Engineering
British Energy plc
The past reputation of knowledge management projects is mixed, however KorteQ innovations have now generated the keys to consistent success. Our fresh approach which integrates strategy, implementation and technology services, has ensured that our clients reap the rewards and avoid the pitfalls.
In March 2008, the Wall Street Journal published an article which highlighted the need for modernisation of knowledge management projects:
"Over the past 15 years or so, many large organisations have embraced the idea that they could become more productive and competitive by better managing knowledge...but their knowledge-management efforts, while useful in some ways, haven't necessarily led to better products and services, more effective employees or superior work processes.
What went wrong?
Some firms stumbled by focusing their knowledge-management efforts solely on technology at the expense of everything else, while others failed to tie knowledge programs to overall business goals or the organisation's other activities.
A new approach is needed if knowledge management is to transition into a more pragmatic discipline, one that can be used to improve specific job functions and work processes".
Our value-for-money approach, integrating strategy, implementation and technology services, has re-invigorated effective knowledge transfer methods and secured recognition with powerful success stories.
Please browse the selected cases for more information.
The database of Key Performance Indicators, Benchmarks and Metrics is of keen interest to clients as they target new programmes and track implementation progress.
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